How Our Helpline Works

For those seeking addiction treatment for themselves or a loved one, the helpline is a private and convenient solution.

Calls to any general helpline (non-facility specific 1-8XX numbers) for your visit will be answered by American Addiction Centers (AAC).

We are standing by 24/7 to discuss your treatment options. Our representatives work solely for AAC and will discuss whether an AAC facility may be an option for you.

Our helpline is offered at no cost to you and with no obligation to enter into treatment. Neither nor AAC receives any commission or other fee that is dependent upon which treatment provider a visitor may ultimately choose.

For more information on AAC’s commitment to ethical marketing and treatment practices, or to learn more about how to select a treatment provider, visit our About AAC page.

If you wish to explore additional treatment options or connect with a specific rehab center, you can browse top-rated listings, or visit SAMHSA.

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Who Answers?


A drug rehab in Columbus is the safest and best option for anyone who wants to get rid of alcohol or drug addiction. Yes, one does have the option of doing drug detoxification on one’s own, but as any drug addiction counselor would tell you, it is risky and very difficult. It has a chance of working only if you have been having the addiction just for a couple of weeks and if you have a very strong family support system in place. Even then, you would need to take outpatient care from a drug rehab.

A Columbus drug rehab, such as New Horizons, Bradley Center of St Francis Hospital, Georgia Therapy Associates, or Bradford Health Services has certified and licensed drug counselors, registered nurses, and licensed social workers in their service. These medical personnel are trained in dealing with substance abuse and alcohol abuse and would be able to help you cope with the addiction and recovery difficulties much better than if you were on your own or just with your family. At such a Columbus drug rehabilitation center, you would also find other people with similar problems and their companionship and assistance typically prove invaluable in getting rid of your addiction.

Generally a Columbus drug rehab center would offer you substance abuse treatment and detoxification services. You would be able to find outpatient and residential services too.

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