How Our Helpline Works

For those seeking addiction treatment for themselves or a loved one, the helpline is a private and convenient solution.

Calls to any general helpline (non-facility specific 1-8XX numbers) for your visit will be answered by American Addiction Centers (AAC).

We are standing by 24/7 to discuss your treatment options. Our representatives work solely for AAC and will discuss whether an AAC facility may be an option for you.

Our helpline is offered at no cost to you and with no obligation to enter into treatment. Neither nor AAC receives any commission or other fee that is dependent upon which treatment provider a visitor may ultimately choose.

For more information on AAC’s commitment to ethical marketing and treatment practices, or to learn more about how to select a treatment provider, visit our About AAC page.

If you wish to explore additional treatment options or connect with a specific rehab center, you can browse top-rated listings, or visit SAMHSA.

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What's on this page

    In the world of recovery, there are many different kinds of treatment and rehabilitation centers that cater to the various communities in today’s society. For many years there were treatment centers that were strictly men’s programs, or women’s program, some specializing in eating disorders, dual diagnosis, or sex and love addiction. But what about the LGBT (Lesbian gay bisexual transgendered) community? Studies have shown that LGBT individuals are two to three times more likely to experience drug addiction than heterosexuals. This in part can be due to the shame or discrimination that many gays and lesbians endure throughout the process of their lives. Luckily state of the art gay friendly drug and alcohol rehabilitation centers and sober livings are popping up all over the country, providing a safe haven for the LGBT community.

    One of the most important aspects in treatment is making sure that the client feels safe in their environment. In return this allows for the client to feel comfortable being open and honest with their feelings throughout the recovery process. Traditional drug and alcohol programs where the majority of the population is heterosexual can make members of the LGBT health community feel reluctant to share and open up about private and personal information from their past. This in part can be due to past experiences where they may have endured various forms of homophobia, prejudice, and judgment. Studies have shown that in these facilities condescending remarks and judgmental attitudes from heterosexual patients and/or staff members can stunt a person’s growth and prevent them from learning as much as possible from their treatment experience. In addition, sometimes the professionals working in treatment centers do not have personal experience or extensive knowledge in regards to certain aspects and issues of the gay community. This can cause a disconnect between the professional and the client, leaving the client unwilling to fully engage in their recovery.

    Throughout their lives, many gays and lesbians have had difficult experiences regarding homophobia and discrimination. This can cause various forms of shame and depression and may have been the catalyst of what caused them to turn to drugs or alcohol in the first place. It seems that the best method for treating addiction is by participating in a treatment plan that is as complimentary to the person’s own personal lifestyle. It is important that LGBT individuals are able to make friends and contacts with other sober gay and lesbians so that they may create a support team of peers that fully understands them. Treatment centers that cater to the gay and lesbian community provide clients to see and understand that their sexual orientation is nothing to be ashamed of but rather something to embrace. These facilities provide a safe atmosphere where they can feel comfortable to be open and honest, giving them maximum potential to be successful in leading a happy, sober, and substance free life.

    LGBT Resource Links:


    Gay and Lesbian Center

    1625 Schrader Boulevard

    Los Angeles, CA 90028


    APLA (Aids project Los Angeles)

    611 South Kingsley Drive

    Los Angeles CA 90005


    Van Ness Recovery House

    1919 North Beachwood Drive

    Los Angeles, CA 90068


    Rainbow Bridge Community Service / Franks House

    2530 Hyperion Ave

    Los Angeles CA 90027


    McIntyre House

    544 N. Kenmore Ave

    Los Angeles CA 90004

    La Fuente Sober Community


    Bridge Sober Living


    The Tweakers Project


    Pride Institute

    14400 Martin Dr

    Eden Prairie, MN 55344


    All God’s Children Metropolitan Community Church

    3100 Park Ave S

    Minneapolis, MN 55407


    Park Avenue House / Grand House

    3112 Park Avenue South

    Minneapolis MN 55407


    612.290.3091 Grand House

    612.205.7124 Park Ave House

    Aliveness Project

    730 East 38th St

    Minneapolis MN 55407


    Minnesota AIDS Project

    1400 Park Avenue S

    Minneapolis MN 55404



    Westside Community Services

    1153 Oak Street

    San Francisco, CA 94117


    NorCal Crystal Meth Anonymous


    New Leaf Services

    103 Hayes Street

    San Francisco CA 94102


    The Center

    1800 Market St

    San Francisco CA 94102


    AIDS Health Project


    1930 Market St

    San Francisco, CA 94102

    Dimensions Clinic


    3850 17th St

    San Francisco CA 94114



    584 Castro Street #230

    San Francisco CA 94114

    Homeless Youth Alliance

    1696 Haight St

    Stop AIDS Project


    207 Sanchez Street

    SanFrancisco CA 94114

    Outlet – LGBTQ Youth Services

    Bilingual Spanish Language Services

    711 Church Street

    Mountain View, CA 94041


    Center on Halsted

    3656 N Halsted

    Chicago IL 60613


    Living With Pride

    2543 W. Cullom

    Chicago IL


    Valeo at Chicago Lakeshore Hospital

    4840 N Marine Drive

    Chicago, IL 60640


    Chicago House


    1925 N Clybourn Ave

    Suite 401

    Chicago, IL 60614

    Howard Brown Health Center

    4025 N Sheridan Road

    Chicago, IL 60613


    Aids Foundation of Chicago

    200 West Jackson Blvd

    Suite 2200

    Chicago, IL 60606


    Better Existence with HIV

    1244 W Thorndale

    Chicago IL 60660


    Bonaventure House

    825 West Wellington Ave

    Chicago, IL 60657


    Aids Care Chicago