How Our Helpline Works

For those seeking addiction treatment for themselves or a loved one, the helpline is a private and convenient solution.

Calls to any general helpline (non-facility specific 1-8XX numbers) for your visit will be answered by American Addiction Centers (AAC).

We are standing by 24/7 to discuss your treatment options. Our representatives work solely for AAC and will discuss whether an AAC facility may be an option for you.

Our helpline is offered at no cost to you and with no obligation to enter into treatment. Neither nor AAC receives any commission or other fee that is dependent upon which treatment provider a visitor may ultimately choose.

For more information on AAC’s commitment to ethical marketing and treatment practices, or to learn more about how to select a treatment provider, visit our About AAC page.

If you wish to explore additional treatment options or connect with a specific rehab center, you can browse top-rated listings, or visit SAMHSA.

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Who Answers?

“Continued to take personal inventory and when we were wrong promptly admitted it.”

While I do not take a personal inventory in a structured, methodological fashion, I do generally take part in the second half of promptly admitting when I was wrong.  I am fairly good about pausing when I see that whatever I have said has created an emotional reaction in the other person or persons, and reevaluating what I have said or done.  If it is inappropriate, I apologize immediately.  When I started doing the steps, I dreaded the ninth step so much, that I wanted to start doing the tenth step so I would have less to do on the ninth.  Sometimes, for people I am especially not fond of, I want to apologize faster to get it over with.  I feel that if I do it in the moment or just a day or two after, it will somehow be much better than putting it off a month or two until I am on Step 9.  While I am quick to apologize, I also know that I am sometimes too quick to blame myself.  Because of this, I feel that a more structured method of personal inventory would suit me better to see what my part is and what others’ parts are.